Quality is our mission. The quality policy is our main tool in achieving it. The policy is clearly defined, comprehensive and highly formalized. Basic contents of the Quality Policy are:
- Utmost Satisfaction of Client's expectation
- Innovative, cost and time effective services
- Consistent and continuous quality improvement
- Fulfillments of defined quality objective targets
- Develop the organisation as an international centre for excellence.
- Continuous evaluation of market to explore challenging areas of operation.
The policy lays down the basic philosophy and translates it into practice, by defining formalised procedures to be completed in sequential steps. Simply stated the procedures comprise 4 elements -
- Task Definition
- Task Assignment
- QC/QA plan for each task element
- Documentation and feedback
The application begins with every bid preparation. We do not mind the efforts for the bids not won. For every bid we prepare, the first three steps are completed with care.
We ensure that quality targets are set and achieved for every job that the client entrusts us with. Our quality control procedures are designed to sieve out gross human errors and nothing is left to chance. The quality policy has paid us the best dividends. It holds the key to our success
To achieve performance excellence through collective efforts and
to remain ever dissatisfied as quality has no finishing line.
We adjust and adapt to the changing needs of our customers and remain dedicated in our efforts
to serve them to the best of our ability.
We at HITESH firmly believe in day by day improve the QUALITY of HITESH.
We work together to bring in health and happiness and enhance the quality of life.
TO ACHIEVE EXCELLENCE IN QUALITY STANDARDS AND ALWAYS SUPPLY PRODUCTS AS PER GLOBAL REQUIREMENTS.
WE SHALL CREATE AN ENVIRONMENT WHERE EACH EMPLOYEE CONTRIBUTES
TO ALL ASPECTS OF OUR BUSINESS PROCESSES. WE SHALL STRIVE FOR CONTINUOUS
IMPROVEMENT TO MEET WITH CUSTOMER SATISFACTION."
Strive for the highest level of customer satisfaction:
(1) By constantly listening to the customer
(2) By providing on time, error free and fit for use products and services
Provide a work environment and culture, which promotes initiative, innovation and teamwork.
Practice processes, which are defined and measurable
We ensure that quality targets are set and achieved for every job that the client entrusts us with.
Our quality control procedures are designed to sieve out gross human errors and nothing is left to chance.
The quality policy has paid us the best dividends. It holds the key to our success
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